How we help

Practices are trying to improve clinical outcomes for patients, whilst simultaneously operating a business. To address this, BCS provides all round practice support, with both clinical and non-clinical services.

Our Practice Support Services offer value for money and save precious GP time, as you don’t have to deal with all of the responsibilities and costs associated with a permanent employee, yet get a fully managed service throughout the year.

We provide a bespoke, tailored, and malleable service for you; and our packages are completely customisable. We guarantee an improvement in time management and value for money for your practice.

We have a suite of clinical and non-clinical professionals available to us. Our clinical staff are graded according to their roles and responsibilities, and they can bring the benefit of an MDT approach to your practice. Whereas our non-clinical staff can ensure you are maximising your margins, by ensuring coding is up to scratch for you to get the highest amount of your global sum and QOF.

Practice Health Assessment
Bespoke Clinical Services offers a free complimentary practice health assessment that is designed to identify strengths and weaknesses of your practice. In identifying any weaknesses, Bespoke Clinical Services can help to strengthen the service you provide. Ultimately providing a better outcome for your patients.

Triaging
An integral part of the efficiency of running a multi-disciplinary team (MDT) is Triaging of patients, and this is another service we offer that compliments the MDT.

Remote Pharmacy Hub
Our Remote Hub allows us to carry out both clinical and non-clinical tasks remotely; with minimal physical imprint on your property.

We have strict information governance and confidentiality policies which comply with GDPR and allow us to access your practice computers via the N3 secure network available at our hub.

We provide each practice with a unique local landline telephone number for our service; which can be shared with your patients. This helps alleviate pressure off your receptionists for any service we r



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Our approach to providing you a service is unique. We provide a free practice health assessment for your practice to enable our team to identify the areas where there is a need thus allowing us to tailor our service.


Role of Pharmacists/technicians

Managing repeat prescribing
Medication reviews
Repeat reauthorisation
Processing hospital discharge summaries and letters
Responding to acute prescription requests
Deprescribing of unused and unnecessary items
Complex polypharmacy reviews
Complex chronic disease reviews
Medication queries from clinicians, practice team, patients
GP registrar/medical student education
Minor ailment clinics
Extended hours work
Triage clinics

Benefits of our pharmacists/technicians

Dedicated pharmacist attached to the practice
Practice input into candidate selection.
Change management support inc training for practice staff and all materials .
Cover for extended absence and sickness.
Initial training and induction and ongoing CPD.
Access to senior clinical support, training, protocols and SOPs.
Scalable solution inc full time if required.
No upfront costs to the practice e.g. recruitment, advertising.

bespoke clinical Services remote hub

Telephone Triaging
Extended Access
Clinical Admin work
Prescription management
Organising repeat prescriptions where appropriate
Reviewing current prescriptions and their suitability
Monitoring high risk prescriptions
Managing request for non repeat prescriptions
GP referral service
Auditing
Answering queries related to medicines
Providing support and advice on medicine funding
Providing information and advice on MHRA alerts and recalls.

Free practice health assessment

Bespoke Clinical Services offers a free practice health assessment that is designed to identify strengths and weaknesses of your practice. In identifying any weaknesses, BCS can help to strengthen the service you provide. Ultimately providing a better service to patients. The assessment will also give a guide of how many hours are needed from one of our professionals. This is a free no obligation service.

In undertaking a practice health assessment, we can help identify exactly which of our services will best suit you and can thereby create a bespoke service. It identifies ways of increasing margins and how the practice can operate efficiently.

We run regular audits on our work and will demonstrate the value we bring to your practice.

BCS will save you time and money

The savings speak for themselves. Being able to utilise the pharmacist in the most efficient manner is what we can help you with. Still not sure how a pharmacist can save you money, then give us a call and we will carry out a free practice health assessment and show you how a pharmacist in your team will save you money.