Clinical Governance & Training

Clinical Quality Assurance

Ongoing QA for your clinical pharmacy work.

What does a clinical quality assurance service do?

Ongoing QA for your clinical pharmacy work. BCS supports gp practices, primary care networks, gp federations across the UK from hubs in Halifax and London, covering consultation audits, peer review, feedback.

Reviewed October 2026 by the BCS clinical services team.

What is this service?

Clinical Quality Assurance from Bespoke Clinical Services: ongoing QA for your clinical pharmacy work. Every arrangement is built around your organisation — truly bespoke, never off-the-shelf.

What can BCS support?

  • Consultation audits
  • Peer review
  • Feedback
  • QA reporting

How can it be delivered?

  • Audit projects
  • Training programmes
  • Ongoing QA
  • Flexible sessions that scale with you

Who makes clinical decisions?

BCS clinicians work within their own competence and the scope you agree. Anything outside it is escalated to your GPs or clinical lead, under your organisation's clinical governance and procedures.

How clinical governance works →

How does delivery start?

We agree the workload, scope, system access, escalation routes and reporting with you, complete clinician checks and induction, then start delivery. Progress is reviewed with you regularly.

Ways to commission →

Why choose BCS?

BCS is a truly bespoke clinical services partner. We support 50+ PCNs and 300+ GP practices with 150+ clinical pharmacists, delivered from two hubs in Halifax and London. Every clinician is backed by our management layer, structured training, clinical supervision and quality assurance, and activity is reported clearly through the BCS Impact Dashboard.

How is it funded?

This is usually a defined, fixed-scope project funded from practice, PCN or commissioned budgets. Short-term or pay-as-you-go projects are not automatically ARRS-eligible.

Read our funding and ARRS guide →

Common questions

What does a clinical quality assurance service do?

Ongoing QA for your clinical pharmacy work. BCS supports gp practices, primary care networks, gp federations across the UK from hubs in Halifax and London, covering consultation audits, peer review, feedback.

Who is Clinical Quality Assurance for?

It's designed for gp practices, primary care networks, gp federations, icbs, care homes and care groups, nhs hospitals and community providers, independent healthcare providers. Every arrangement is tailored to your organisation.

Can clinical quality assurance be delivered remotely?

Yes. It can be delivered remotely, on-site, or a mix of both, from our hubs in Halifax and London.

Is clinical quality assurance ARRS funded?

This is usually a defined, fixed-scope project funded from practice, PCN or commissioned budgets. Short-term or pay-as-you-go projects are not automatically ARRS-eligible.

Who makes clinical decisions in clinical quality assurance?

BCS clinicians work within their own competence and the scope you agree. Anything outside it is escalated to your GPs or clinical lead, under your organisation's clinical governance and procedures.

How does clinical quality assurance start?

We agree the workload, scope, system access, escalation routes and reporting with you, complete clinician checks and induction, then start delivery. Progress is reviewed with you regularly.

Do I need a full-time contract?

No. You can start with part-time sessions and scale up as needed.

Request Clinical Quality Assurance

Tell us a little about your organisation and we'll come back within one working day with a bespoke proposal.