Primary Care Transformation · cluster page
Access & Extended Hours .
Pharmacist-led contribution to PCN extended access and enhanced access — medicines clinics, repeat queries and triage outside core hours. Delivered nationally from the BCS Halifax (West Yorkshire) and Chiswick (West London) dual-hub model — the only setup of its kind in UK clinical pharmacy.
What you get
What access & extended hours looks like in practice.
- Enhanced Access pharmacist clinics
- Out-of-core-hours repeat triage
- Medication review appointments
- Same-day query resolution
- Demand-led capacity planning
Dual-hub delivery
Halifax + Chiswick — the only UK dual-hub model.
BCS is the only UK clinical pharmacy provider running both a Northern (Halifax, West Yorkshire) and Southern (Chiswick, West London) hub with shared SOPs, shared supervision and same-week cross-cover. That is what guarantees continuity of access and extended hours support through sickness, leave and turnover — regardless of which region the PCN sits in.
- Halifax hub leads delivery for the North and Midlands
- Chiswick hub leads delivery for London and the South
- Cross-cover within the same week — no service gap
- ARRS-compliant, GPhC-registered, IP-qualified workforce
- One SLA, one report, one escalation point
Frequently asked questions.
Can BCS cover evening and weekend clinics?+
Yes — Enhanced Access hours are covered with hub-supervised pharmacist sessions.
Talk to our Service Development team
30-minute discovery call. We'll show you how BCS maps to your PCN's specific priorities.
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