Primary Care Transformation · cluster page

Access & Extended Hours .

Pharmacist-led contribution to PCN extended access and enhanced access — medicines clinics, repeat queries and triage outside core hours. Delivered nationally from the BCS Halifax (West Yorkshire) and Chiswick (West London) dual-hub model — the only setup of its kind in UK clinical pharmacy.

What you get

What access & extended hours looks like in practice.

  • Enhanced Access pharmacist clinics
  • Out-of-core-hours repeat triage
  • Medication review appointments
  • Same-day query resolution
  • Demand-led capacity planning

Dual-hub delivery

Halifax + Chiswick — the only UK dual-hub model.

BCS is the only UK clinical pharmacy provider running both a Northern (Halifax, West Yorkshire) and Southern (Chiswick, West London) hub with shared SOPs, shared supervision and same-week cross-cover. That is what guarantees continuity of access and extended hours support through sickness, leave and turnover — regardless of which region the PCN sits in.

  • Halifax hub leads delivery for the North and Midlands
  • Chiswick hub leads delivery for London and the South
  • Cross-cover within the same week — no service gap
  • ARRS-compliant, GPhC-registered, IP-qualified workforce
  • One SLA, one report, one escalation point

Frequently asked questions.

Can BCS cover evening and weekend clinics?+

Yes — Enhanced Access hours are covered with hub-supervised pharmacist sessions.

Talk to our Service Development team

30-minute discovery call. We'll show you how BCS maps to your PCN's specific priorities.

Book a discovery call