Outsourced PCN pharmacist provider

PCN Pharmacist Support — managed, supervised, outcomes-led.

Bespoke Clinical Services is a managed PCN pharmacist provider — supplying clinical pharmacists and pharmacy technicians to 40+ Primary Care Networks and 200+ GP practices across the UK. Not a locum agency. Not a staffing supplier. A full PCN pharmacy service delivered by 150 pharmacists working from our London and Halifax hubs.

What we deliver

The work, end-to-end.

Most PCNs experience clinical pharmacy as a staffing problem — recruit, supervise, retain, replace. BCS runs it as a service: defined outcomes, defined SLAs, evidenced impact every month. That's the difference between a supplier and an outcomes partner.

  • Clinical pharmacists embedded in your PCN or GP practice
  • Independent prescribers for SMRs, LTC reviews and titration
  • Weekly clinical supervision from senior pharmacists
  • Cover for sickness, leave and maternity from the hub
  • Pharmacy technician support — fully managed
  • Monthly outcomes reporting via the BCS Impact Dashboard
  • QA sign-off on every report and a sample audit of every pharmacist's work

Outcomes

Measurable outcomes — every month.

Tracked in the BCS Impact Dashboard. Reported to your PCN every month. QA signed-off.

  • SMRs delivered to defined cohorts
  • High-risk monitoring gaps closed
  • IIF and QOF indicator improvements
  • GP appointments released through pharmacist-led query handling
  • Discharge medication errors prevented

DES 26/27 alignment

How this maps to the Network Contract DES.

Delivers PCN responsibilities under the Network Contract DES 26/27 Service Requirements — medication reviews, medicines reconciliation, high-risk medicines monitoring, and IIF-aligned outcomes. Fully ARRS-compliant.

FAQs

Common questions from PCN Clinical Directors.

Do you work in our clinical system?+

Yes — we work in your SystmOne, EMIS or Vision instance, with full audit trails. No third-party systems required.

How quickly can a pharmacist start?+

Typically 4–6 weeks from contract sign for a new role. Faster for cover or short-notice mobilisation against ARRS underspend.

What governance and indemnity is in place?+

Cyber Essentials Certified, NHS DSPT compliant, full clinical indemnity, DPIA per contract, GPhC-registered pharmacists with documented supervision.

How do you prove outcomes?+

Every PCN gets a monthly report via the BCS Impact Dashboard — reviews completed, monitoring gaps closed, GP time released, target movement. QA-signed before it leaves us.

Talk to our Service Development team

30-minute discovery call. We'll show you how BCS maps to your PCN's specific priorities.

Book a discovery call