Operational support

Pharmacy Technicians — fully managed.

ARRS-funded pharmacy technicians, fully supported by BCS. Recruitment, induction, ongoing training, supervision and cover — handled by us so your PCN gets the role and the outcomes without the management burden.

What we deliver

The work, end-to-end.

Technician roles deliver enormous value when supported — and underperform when left alone. BCS supplies the support layer most PCNs don't have time to build.

  • ARRS-compliant recruitment
  • Structured induction to the BCS standard
  • Ongoing CPD via our T&D team
  • Clinical supervision by senior pharmacists
  • Sickness/holiday cover from the hub

Outcomes

Measurable outcomes — every month.

Tracked in the BCS Impact Dashboard. Reported to your PCN every month. QA signed-off.

  • Technician productivity benchmarks hit
  • Repeat prescribing cycle improvements
  • Discharge reconciliation throughput
  • Patient query handling volumes

DES 26/27 alignment

How this maps to the Network Contract DES.

Supports ARRS technician role deployment under the Network Contract DES 26/27, including all minimum role requirements set out in Annex B.

FAQs

Common questions from PCN Clinical Directors.

Are these your staff or ours?+

ARRS roles are PCN-employed but fully managed by BCS — we handle recruitment, training, supervision and cover.

What if a role doesn't work out?+

Replacement is covered. Continuity is contractually guaranteed.

Talk to our Service Development team

30-minute discovery call. We'll show you how BCS maps to your PCN's specific priorities.

Book a discovery call