Cluster page — medicines optimisation

Shared decision making in MO practice

NICE NG197 operationalised inside the SMR and titration consultation.

Why SDM matters in MO

Without SDM, MO outcomes don't stick

Shared decision making is the operational core of patient-centred medicines optimisation. Every meaningful MO decision — continue this medicine, stop it, switch it, taper it, intensify it — is a decision the patient must understand and consent to. SMRs that fail to embed SDM technically produce correct prescribing changes but consistently underperform on adherence, satisfaction and outcome at 6-month follow-up.

NICE NG197 sets the NHS standard, and the BRAN framework (Benefits, Risks, Alternatives, Nothing) is the most widely used patient-friendly scaffold. Mature PCN SMR templates build BRAN prompts directly into the consultation note and the deprescribing letter.

SDM in the SMR

How a pharmacist actually runs SDM

  • Open with 'what matters to you about your medicines?' — not the medication list
  • Use BRAN explicitly for any continue/stop/switch decision
  • Offer NICE decision aids where available (statins, anticoagulation, antidepressants)
  • Document the patient's preference and the agreed decision in the consultation note
  • Confirm understanding using teach-back where the decision is complex
  • Issue a plain-language deprescribing or switch letter copied to the patient
  • Schedule a follow-up to review the decision outcome at 4–12 weeks

SDM impact

What SDM-embedded MO delivers

+25–40%
Improvement in adherence to agreed regimen changes vs non-SDM SMR (literature)
>90%
Patient satisfaction rating for SDM-embedded SMRs
<5%
Reversal rate on agreed deprescribing decisions at 6 months
100%
SMR templates should embed BRAN as standard

Frequently asked questions

SDM in MO — FAQs

What is shared decision making?+

A collaborative process in which a clinician and patient work together to make a decision about treatment, balancing evidence with the patient's values and preferences. NICE NG197 sets the NHS standard.

What are the BRAN questions?+

Benefits, Risks, Alternatives, and what if I do Nothing? — a patient-friendly framework promoted by NHS England and the AoMRC to support shared decisions in any clinical conversation, including SMRs.

How does SDM apply to medicines optimisation?+

Every SMR is, in effect, a shared decision-making conversation: continuing, stopping, switching or starting a medicine is a decision the patient must understand and own. Pharmacists who run SMRs without explicit SDM produce technically correct but poorly adhered-to outcomes.

What decision aids exist for MO conversations?+

NICE patient decision aids (statins, anticoagulation, antidepressants), the NHS Right Decision Service tools, and condition-specific Option Grid decision aids. Increasingly built into the SMR consultation template.

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