Core Delivery
Medicines Reconciliation — the safety gap, closed.
Discharge letters are where preventable harm most often enters the primary care system. We reconcile every discharge medication change within agreed SLAs.
What we deliver
The work, end-to-end.
Hospital discharges are the single biggest source of medication error in primary care. A pharmacist-led reconciliation closes that gap reliably.
- Daily discharge letter triage
- Reconciliation against the GP record within 48–72hrs
- Patient contact where dose changes need explanation
- Prescribing actioned and coded
- Onward referral where needed
Outcomes
Measurable outcomes — every month.
Tracked in the BCS Impact Dashboard. Reported to your PCN every month. QA signed-off.
- Discharge letters reconciled within SLA
- Medication errors prevented
- Readmissions avoided
DES 26/27 alignment
How this maps to the Network Contract DES.
Delivers the medicines reconciliation responsibilities defined in PCN Service Requirements within the Network Contract DES 26/27.
FAQs
Common questions from PCN Clinical Directors.
How are discharges routed to you?+
We integrate with your practice workflow — typically via Docman, S1 tasks, or direct EMIS workflow allocation.
What's your SLA?+
48 hours for medium-risk, 24 hours for high-risk. Both tracked in the BCS Impact Dashboard.
Talk to our Service Development team
30-minute discovery call. We'll show you how BCS maps to your PCN's specific priorities.