Primary Care Transformation · cluster page

Integrated Neighbourhood Teams .

Pharmacy team integration into Integrated Neighbourhood Teams — community pharmacy interface, hospital discharge MDT and social-care liaison. Delivered nationally from the BCS Halifax (West Yorkshire) and Chiswick (West London) dual-hub model — the only setup of its kind in UK clinical pharmacy.

What you get

What integrated neighbourhood teams looks like in practice.

  • INT MDT pharmacist input
  • Community pharmacy interface
  • Hospital discharge MDT participation
  • Social-care liaison on medicines
  • Population health prioritisation

Dual-hub delivery

Halifax + Chiswick — the only UK dual-hub model.

BCS is the only UK clinical pharmacy provider running both a Northern (Halifax, West Yorkshire) and Southern (Chiswick, West London) hub with shared SOPs, shared supervision and same-week cross-cover. That is what guarantees continuity of integrated neighbourhood team support through sickness, leave and turnover — regardless of which region the PCN sits in.

  • Halifax hub leads delivery for the North and Midlands
  • Chiswick hub leads delivery for London and the South
  • Cross-cover within the same week — no service gap
  • ARRS-compliant, GPhC-registered, IP-qualified workforce
  • One SLA, one report, one escalation point

Frequently asked questions.

Is INT part of the PCN DES?+

INT is a national policy direction across ICBs; clinical pharmacy capacity is one of the most-cited enablers of effective INT working.

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